SOROS ALBANIA

Project:Tourismindustryasan opportunityfor asustainable economic andsocialdevelopmentofVlora region
Objective:The objective of the project was: (i) toidentifyandtraintourismbusinessesof Vlora & Saranda areas that might serveasmodels ofthe tourism industryinsouth-western coastof Albania; (ii) Identifythe number ofhotelsandbarsthatare incooperationwithtouristagenciesand what impact has the applicationof thismutually beneficialinitiative.
Project Implementation: It was conducted a survey witha sampleof 60tourismbusinesses. There were designed 6 trainingcurricula’s in2packagesaiming the improvement ofserviceconceptsin the field oftourism. There wereorganized 12training sessionsrelated to topics: qualityof servicestandardsandtouristoperators, sales techniquesandart of negotiations, communicationskills, customerhandling, timemanagement, marketingandpromotion oftourismetc.Practicalworkshopswere organizedto stimulatebanklendingdemand. There weretrained100tourismbusinessesin the areatrained inthe aboveissuesto improvebusiness. 4visitswere organized to successful business operators in order to create a modelto share experiencesandbest practices.
Partners: Tirana and Vlora RDA-s